Privacy Policy
Overview
This Privacy Policy explains how Esthiwell (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, purchase a course, or contact us. By using the site, you agree to the practices described here.
Information we collect
What we collect & why
We collect information you provide directly (such as when you place an order, create an account, or email us), and information collected automatically (such as device and usage data) to operate the site, deliver purchases, and improve your experience.
Examples include: contact details (name, email), billing/shipping details, order history, account credentials, customer support messages, and technical data like IP address, browser type, and pages viewed. We do not intentionally collect sensitive personal information.
How we use your information
Use, sharing, and your choices
We use your information to: process payments and fulfill orders; provide access to purchased content; send transactional emails (receipts, account notices); respond to support requests; prevent fraud; and maintain and improve our services.
We may share information with trusted service providers who help us run the website and deliver services (for example, payment processors, e-commerce and email tools, hosting, analytics, and customer support). These providers are authorized to use your information only as needed to provide services to us.
You can opt out of marketing emails at any time. Transactional messages (like receipts) may still be sent when necessary.
Esthiwell
Cookies & analytics: We may use cookies and similar technologies to remember preferences, understand site performance, and improve content. You can control cookies through your browser settings. Data retention: We keep information as long as needed for legitimate business purposes (such as fulfilling orders, maintaining records, and complying with legal obligations).
Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to request a copy of your data. To make a request, email vanessa@esthiwell.com. We’ll verify your request and respond within a reasonable timeframe.